For Shopee, Lazada, Tiktok orders:

Tap on view all orders.


Click the item you want to return.


Select the button of return or refund.


Fill out the online Platform return/refund form.


Select your preferred return/refund delivery option.


Prepare the item and bring it to the nearest Platform drop off center.

Download the return/refund form that you filled up for the Platform center to have it scanned.


To know more about the Platform return/refund guidelines, you may also refer to their Help Center.