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use ILOVEASTRON for 5% OFF (excluding Class B items)
use ILOVEASTRON for 5% discount (excluding Class B items)

Help Center

Frequently Asked Questions

Ordering from us is easy! 

After adding to cart, you may proceed to payment options.

We accept COD, GCASH, BANK TRANSFER, CREDIT CARD


For GCASH and BANK TRANSFER:

Once orders are sent, kindly send to our Facebook page your order number and payment confirmation screenshot. Our team will be messaging within 24 hours for delivery confirmation. 


For COD and CREDIT CARD:

Once orders are sent, kindly send to our Facebook page your order number. Our team will be messaging within 24 hours for delivery confirmation.


Delivery will take 1-5 business days, we do our best to ship as soon as possible!

Delivery takes 1-5 business days, we do our best to ship as soon as possible. 

We accept

COD

    For COD, we use Lalamove's Purchase Service for orders worth Php2,000 or below.

    If the amount is more than Php 2,000 - we will need to make a roundtrip booking.

    Additional fees apply. 

GCASH

BDO BANK TRANSFER

CREDIT CARD

Purchased from our website:

Please give us a chat on our Facebook page so we can help you! Kindly include the following details:

  • Order Number
  • Receipt
  • Photos of Product

We will get in touch within 72 hours.


Purchased from our dealers:

Please reach out to the store you bought it from as their policy may vary. Do not forget your receipt as they are necessary for the warranty.


We are ecstatic to have you on Team Astron! Please submit your inquiry here and we will get back to you within 48 hours.