FAQ: How do I claim warranty if I bought my Astron appliance online?
How do I claim warranty if I bought my Astron appliance online?
- to redeem warranty, simply PRINT screenshots of your item's order status from our official Lazada, Shopee, or Tiktokshop stores and bring it to any of our authorized service centers along with the unit.
- This serves as your proof of purchase from our official online stores.
- Order #, date ordered, date delivered, item(s), and store must be clearly visible on the printed screenshots.
- See examples below:
[TIKTOKSHOP]
[LAZADA]
[SHOPEE]
- warranty period begins on delivery date stated on the screenshots
- items must be bought only from our official online store, Astron Appliances PH. If you bought your unit from a reseller or dealer online, please provide screenshots. Warranty will be subject to the discretion of our service team :)
- other service terms and conditions may apply
Below is our warranty period per product category:
To find out which service center is nearest you, please visits the links below: