1. Is Astron a local brand?
Yes, Astron is owned and distributed by G8 Marketing, Inc, a Filipino-owned company (and also a family business! #AstronFam)
While we have been in the appliance business since the 1970s, Astron was established as a brand in 2008—so 12 years na kami maaasahan ng ‘yong tahanan 🏡
2. Where are Astron products made?
🇵🇭 Some Astron products such as TVs, electric fans, and stoves* are proudly made in the Philippines! Meanwhile, the rest are sourced from long-term trusted international suppliers whom we closely work with to ensure quality👌
*selected models only
3. Where can I buy Astron appliances in-store?
Astron is available in HUNDREDS of dealers nationwide — from appliance chain stores to local general merchandise stores near you.
Here are some of the chain stores we are in as the whole list of dealers is too long to publish 😅
- FC Home Center
- Home Along
- Sotelo Home Furniture & Appliances
- Home Works
- DIY Hardware
- *SM Markets (supermarkets and hypermarkets)
- Imperial Appliance Plaza
- *Gaisano Grand Malls
- *Centro Department Store
- Uno Factory Outlet
- Jhunpyo General Merchandise
- 10 10 Appliance
You may message us the item you are interested in + your location via our Facebook page so we can assist you 🥰
*selected branches only
4. Where can I buy Astron appliances online?
- Lazada (nationwide) 👉 tinyurl.com/astronlazada
- Shopee (nationwide) 👉 tinyurl.com/astronshopee
- Facebook Page/ website (Metro Manila only)
5. Do you have installment options?
Most of our dealers have partnerships with Home Credit, Cashalo, and AEON. Please message our Facebook page or inquire directly with the dealer for more details!
- For Lazada (tinyurl.com/astronlazada):
- you may visit tinyurl.com/astronlazloan for more details on card/bank-free options such as Cashalo, Billease, and TendoPay. Installments via BDO credit card is also directly available on the app
- For Shopee (tinyurl.com/astronshopee):
- installment option via SPayLater may be available for some users. Check out their article here to learn more!
6. Do Astron products come with warranty?
Yes! Please check the box/product listing for warranty details of each item.
7. Does Astron have service centers? Where can I find them?
Yes, we do! We have around 100+ for non-aircon products and ~15 for aircon all over the Philippines. You may check the list here for non-aircon and here for aircons!
8. How can I be your dealer?
If you have a physical store, please chat us the ff. though our Facebook page:
- store name
- contact #
- store address
- pics of store
If you have no physical store, you may purchase from us in bulk.
9. Do you accept corporate orders?
Yes! Please chat with us on Facebook for more details.
10. What if the product I received is damaged/defective?
Oh no 😢 We are so sorry for this! Please give us a chat on our Facebook page so we can help you!
11. Are refund/replacements allowed for Astron appliances bought?
- If bought from us online: unless product is damaged upon delivery or wrong item has been received, all purchases are final 😃
- If bought through dealers in-store: please reach out to the store you bought it from as their policy may vary